How to use custom domains
Use your own domain name for your hosted Shareables pages.
Custom domains require a Pro plan or higher. View plans
Add your domain
- Open your widget in the designer
- Click the Custom Domain option in the Settings tab or in the Share app modal (after publishing)
- Enter your domain (e.g.,
reports.mycompany.com) - Click Add Domain
Configure DNS
Add the following A record to your domain provider:
| Type | Name | Value |
|---|---|---|
| A | @ | 104.248.72.202 |
For subdomains like reports.mycompany.com, use the subdomain name (e.g., reports) instead of @ in the Name field.
Verify DNS
Once DNS propagates, click Verify DNS to confirm the connection. Your widget will then be accessible at your custom domain.
DNS changes can take up to 24 hours to propagate, though most complete much faster.
SSL Certificates
SSL certificates are handled automatically. Your site will be served securely over HTTPS.
One Domain Per Widget
Each widget can have one custom domain connected to it. If you need to change your domain, you can replace it by adding a new domain—this will automatically remove the previous one.
Troubleshooting
Domain not verifying
- Check your A record is correctly configured with the IP
104.248.72.202 - Wait for DNS propagation (can take up to 24 hours)
- Ensure no conflicting DNS records exist for the same name
SSL certificate issues
- Certificates are issued automatically after verification
- Can take up to 24 hours after DNS verification